The knowledge and resources you need to support your Atlassian investment and reduce operational costs 24/7, worldwide.
Your needs and challenges
Running Jira and Atlassian tools at scale requires continued investment in time and skilled resources.
You need to navigate resource pitfalls – staff turnover, skill gaps, limited bandwidth – while handling a constant flow of internal demands – change requests, troubleshooting – while at the same time keeping your internal roadmap on track and making the best of Atlassian product changes.
You can unlock value from your Atlassian investment by outsourcing these requirements to a trusted partner like Valiantys. Our experts will augment or supplement your resources, providing you with a consistent, scalable, SLA-backed level of service whilst leaving you in control of your budgets.
Stay focused on your core business priorities and let us run your Jira and Atlassian tools for you. We’ve been supporting customers for more than 15 years and will offer the solution that fits your company size and requirements.
End-to-end, flexible Managed Services models
Cost-effective, plug and play technical expertise to augment your existing capacity or provide ad-hoc support, billed in 15-minute increments.
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Unlimited access to Jira and Atlassian experts who act as a second line support team in coordination with your own resources.
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Fully outsourced support activities related to your Atlassian tools, from L1 user support all the way to platform customization.
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For enterprises looking for more, custom managed services models including governance services, ongoing training programs, and large-scale service transformation.
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Why choose Valiantys
Our managed services are certified to the highest standards of quality (ISO 9001) and information security (ISO 27001).
With offices in North America, Western Europe, and Australia, we deliver a true follow-the-sun 24/7 coverage.
We're 100% Atlassian focused since 2006 and have over 100 Atlassian-certified experts in our ranks.
All our managed services are backed by an SLA and service credits. And we listen to you to ensure we continually improve our services.
Our clients
9 7 , 4 %
SLA Response Time9 7 %
Customer Satisfaction9 9 , 9 9 9 5 %
Uptime
Valiantys Cloud Hosting
Host Jira and Confluence in a private Cloud. We offer a highly flexible private Cloud option for customers who are not ready to move to the Atlassian Cloud yet but need a SaaS-like solution.
100% Atlassian focused
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