Careers Valiantys

Who we are

Valiantys leads the way in Atlassian-dedicated consulting services across the globe. We accelerate our customers’ business transformations using leading Agile methods and tools to build collaborative, high-velocity teams.

Transforming teamwork with Atlassian tools

Valiantys has grown alongside Atlassian and contributed to its ecosystem since 2006. We built the first version of Jira Service Management and we have been on the Atlassian Partner Advisory Council for a decade.

With this pedigree, we offer unparalleled technical expertise and experience in transforming how teams work together. We support our customers at every stage of their journeys, helping them bridge the gap between adopting Atlassian tools and embedding modern Agile practices across their organizations.

Our core values


Talk Straight

We value open, two-way communication between coworkers, clients, and partners. We believe that being true to oneself, saying what you mean, and openly sharing knowledge is the key to trust and mutually enriching relationships.


Never Stand Still

At Valiantys, we are forever evolving, and always eager to improve ourselves and question assumptions. We encourage our staff to be creative, hungry to explore new possibilities, and free to go beyond the expected.


Be Mindful of What Matters

As people, we are down-to-earth and pragmatic, striving for efficiency in everything we do. While we’re committed to working in an Agile way, we approach each and every task with consistency and rigor.


Make Every Interaction Remarkable

Our view of customers is uncomplicated, and our goal is simple. Whether they’re a coworker, partner, or an end-user, we want everyone who interacts with us to have an awesome experience.


Share and Take Part

We create, deliver, grow, and celebrate as one team. We are always open to helping each other and sharing — whether it’s our knowledge, ideas, experience, or socializing after work.

Lead The Way

What makes us different

All-in with Atlassian

Valiantys has grown alongside Atlassian and contributed to its ecosystem since 2006. We built the first version of Jira Service Management and we have been on the Atlassian Partner Advisory Council for a decade.

All in with Atlassian

Our code lives in Jira

We were so successful at building apps for Jira and Confluence that we spun off a new company called Elements. In fact, Atlassian acquired one of our apps, VertygoSLA, in 2013 to use as the foundation of Jira Service Management.

jira software screenshot

We care about communities

Through programs such as ‘Caring for Change’, we give back to local communities in a meaningful way — such as offering complimentary Atlassian training to charities. Here at Valiantys, we are conducting an annual greenhouse gas emission assessment to reduce carbon footprint and an annual Environmental, Social, and Governance audit of our company. We are also actively working towards receiving B Corp certification in 2025.

Charity and donation

Capital Markets Powerhouse Makes the Transition from ServiceNow to Jira Service Management in Just 2 Months.

This client had been using ServiceNow as its central ITSM platform for several years, but the platform required a continuous and significant investment in day-to-day maintenance. Following a tendering exercise, Jira Service Management was selected as the new ITSM platform.

  • check_circle 80% Reduction in Costs
  • check_circle High user satisfactionŠ
  • check_circle A scalable platform
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ITIL Service Desk introduced to the Berlin Chamber of Commerce and Industry (IHK)

How IHK Berlin simplified their processes, made knowledge accessible and improved their service quality at the same time.

  • check_circle As part of its digitization strategy, the Berlin Chamber of Commerce and Industry has established efficient business processes for internal service areas and mapped them digitally in order to free up space for core tasks.
  • check_circle The switch to the Jira Service Desk with Riada Insight as CMDB / Asset Management has led to simpler and more comprehensible support as well as cross-departmental exchange.
  • check_circle An agile approach and a well-coordinated project team were crucial for the successful implementation of the project with positive customer feedback.
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Helping The Daily Telegraph reach 2.1 million viewers every day with Jira

The Daily Telegraph is the UK’s number one news brand. The Telegraph had previously outsourced all of its IT service management. In order to tackle the problem, the company decided to move its IT operations and service desk in-house with the help of Valiantys.

  • check_circle IT and software development teams are now able to collaborate more often and solve problems faster
  • check_circle Self-service knowledge base where employees can search and find solutions to frequently raised issues
  • check_circle IT team improved its time to resolution by 66%, reduced call-waiting time by 50%, and increased customer satisfaction by 140%
Read more

Cloud consolidation delivers 15% operational cost reduction and 20% time savings

This Fortune 500 electronics company needed increased team collaboration, visibility across projects and teams, and the ability to build comparable reporting whilst having a secure, up-to-date infrastructure. The way to revitalize its teams was by consolidating Atlassian instances and migrating to the cloud.

  • check_circle 15% operational savings, 20% increase in team efficiency, and more
  • check_circle Better reporting for the management team to drive the right decisions
  • check_circle Improved performance across the business
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Merging worlds is custom work

We brought two complete Jira worlds together for our customer’s engineering support team managing Atlassian tools used by the developers in Germany and other countries.
  • check_circle Collaboration between teams worldwide was prevented by separate Jira servers.
  • check_circle The project required a complex merger of 60 projects with minimal impact on the development teams.
  • check_circle Valiantys contributed to the successful merging and improvement of the own Jira project competence through a detailed analysis.
Read more

Atlassian Partner and Specialized

Industry accolades

Our executive team

Reena Agnihotri
  • Chief Marketing Officer

Reena Agnihotri

Jerome Anstrousse
  • COO & GM EMEA South/Central

Jérôme Anstrousse

Emmanuel Benoit
  • Chief Executive Officer, Global

Emmanuel Benoit

Dan Buffham
  • Chief Information Officer

Dan Buffham

Nathan Chantrenne
  • Chief Technical Officer

Nathan Chantrenne

Pierre Emmanuel Klotz
  • Chief Global Delivery Officer

Pierre-Emmanuel Klotz

Michael McNeil
  • Chief Operating Officer, North America

Michael McNeil

Holly Mitchell
  • Chief People & Culture Officer

Holly Mitchell

Fraser Moffat
  • General Manager, EMEA North

Fraser Moffat

Tilman Mürle
  • General Manager Germany

Tilman Mürle

Florent Razafi
  • Chief Financial Officer

Florent Razafi

Our Supervisory Board

Chris Barbin
  • Non-Executive Director

Chris Barbin

Philippe Crochet
  • Chairman

Philippe Crochet

Lucas Dussurget
  • Non-executive Director

Lucas Dussurget

Bill Petty
  • Non-executive Director

Bill Petty

Josephine Theron
  • Non-executive Director

Joséphine Théron

Our locations

You’ll find us in Belgium, Canada, France, Germany, India, Ireland, the Netherlands, Switzerland, the United Kingdom, and the United States.

Come and work with us come and work with us

Come and work with us

We are on a mission to improve teamwork through the best technology and work practices. We’re not just coworkers, we’re partners and collaborators who strive to unleash the potential of every individual to succeed. Together, we aim to:

  • Challenge the status quo
  • Design and explore new solutions
  • Transform teamwork
  • Learn from the best
  • Use the latest technologies