Jira Service Management
Modern, flexible, affordable, collaborative, powerful ITSM, natively integrated with Jira for end-to-end DevOps process integration.
Jira Service Management features
Deliver efficient IT services fast and effortlessly
Jira Service Management provides ITIL-compliant IT service and support at a fraction of the cost and complexity of legacy ITSM solutions. Start quicky, deliver value fast, and improve continuously for new services and customers.
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Deliver: Exceptional IT service that will delight your users and increase your agent's efficiency.
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Self-serve: Connect workflows to your knowledge base to handle more pass-through tickets and use your team's skills for serious issues.
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Connect: Interconnect your teams together on a single platform and get rid of organizational silos.
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Manage: Requests, Incidents, Problems, Changes, Assets. Jira Service Management does it all, on a unified platform.
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Adapt: Use out-of-the-box ITIL best practices and adapt them to the way you want your teams to work.
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Integrate: Leverage Jira Service Management's deep integration with Jira Software, Confluence, Opsgenie and Statuspage to fill the gap between Dev and Ops.
What we can do for you
Jira Service Management services with Valiantys
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Jira Service Management Implementation
Achieve faster time-to-value on your Jira Service Management investment with our outcome-focused implementation services.
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Jira Service Management Training and coaching
With a variety of public, private, remote, and customized training courses, Valiantys helps you to leverage the full potential of Jira Service Management.
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Jira Service Management Migration
Whether you want to move from another application or migrate your Jira Service Management to a new infrastructure, we can help you.
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Jira Service Management Consolidation
Streamline governance, improve collaboration, and cut maintenance costs.
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Jira Service Management Governance
Ensure your Jira Service Management, Confluence, and Atlassian solutions are always supporting your business requirements.
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Jira Service Management Licence Management
Optimize your investment in Jira Service Management and Atlassian products.
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Why choose Valiantys
100% focused on Atlassian and your success
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Industry Solutions, Templates, and Accelerators
Our broad library of pre-packaged and ready-to-use solutions will help accelerate the time-to-value of your Jira Service Management solution.
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Global reach
With a staff of 200+ all over the world, we have the bandwidth to support your most ambitious and complex projects.
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End to end customer care
After go-live, hypercare and Managed Services ensure optimal tool adoption, ROI, and user satisfaction.
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Ask Atlassian
They awarded us Partner Of The Year 6 times, including Service Partner Of The Year in 2019
Where to host your solution?
The right deployment for you
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Atlassian Cloud
The solution preferred by 90% of new Atlassian customers. Forget your infrastructure and focus on business outcomes.
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Data Center
Enterprise-grade, high-availability multi-node, behind-the-firewall version. The power of Jira for the largest distributed teams.
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Self-Hosted
Total control of your application and configuration, on-premise, or hosted in a private cloud such as the Valiantys Cloud.
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