Technology, media, and telecommunications

Stay ahead of the competition with collaborative, high-velocity teams that will drive your digital projects. Valiantys’ specialists lead the way in providing Atlassian-dedicated, industry-focused consulting services.

Beat the big challenges in these competitive sectors

Technology, media, and telecommunications companies are constantly challenged — from seeing off new competitors to finding new ways to win market share. To maintain their competitive edge, these businesses need to ensure their development teams can build and iterate digital products and services at speed.

Valiantys can help your teams accelerate the time to value for projects ranging from engaging customer-facing apps to new products based on artificial intelligence, Internet of Things, and other advanced technologies.

How Valiantys helps technology, media, and telecommunications companies

Valiantys can help you bridge the gap between deploying Atlassian tools and embedding collaborative, Agile practices across technology and media organizations. Our specialists have deep technical and industry expertise that can assist you to:

 

Forterro unifies the collaboration of its 5 entities on a common support solution for 8,000 users around the world.

Forterro worked with valiantys to help the company to optimize IT infrastructure and support, streamline license costs and align practices across businesses.

  • check_circle 50,000 tickets and 3,000 clients migrated
  • check_circle Optimization of resources and infrastructure with 40% cost savings in licensing
  • check_circle Ability to bring all teams together as a single working unit
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How this ISO-certified IT consultancy uses Jira Service Management to implement positive change

After significant research and discussion with several consultancy firms and service desk platform providers, Lanware decided to move to Atlassian’s Data Center version of Jira Service Management (JSM) in a private cloud that allowed them to meet their security needs while also enabling new functionality and processes.

  • check_circle Jira Service Management has become the foundation upon which the rest of the tech stack at Lanware is being built
  • check_circle 7,500 issues created and amazingly 84% of those tickets were handled and resolved by the Service Desk
  • check_circle Better visibility on repeat issues and more detailed view of common issues
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Amadeus standardizes on Atlassian to industrialize its Agile development processes

Amadeus is a leading provider of advanced technology solutions for the global travel industry. They provide the technology which keeps the travel sector moving. With the help from Valiantys, Amadeus standardized its processes with Atlassian tools.

  • check_circle Bitbucket Data Center to manage Git repositories
  • check_circle Confluence Data Center to collaborate on documentation
  • check_circle Jira Software Data Center for project management and issue tracking
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License management is a sizeable challenge for one of Atlassian’s biggest clients

Ubisoft introduced Jira in 2007. But with over 8,000 users, 70 installations and numerous apps, license management is a real issue. Valiantys supports Ubisoft in managing this, helping employees save valuable time with central management of Jira licenses and add-ons, as well as consolidated management of renewal dates.

  • check_circle Intuitive interface is a significant advantage, and has helped drive adoption among users
  • check_circle Jira makes it possible to use Agile working methods across projects on a day-to-day basis
  • check_circle Ability to manage several projects independently in a single tool
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Supporting Orange Business Services in harmonizing its use of Jira

Orange Applications for Business is the strategic business unit of Orange Business Services, specialising in three areas: customer experience, connected objects and big data. They turned to Valiantys to support it through an operational turning point as they wanted to review the way Jira was used.

  • check_circle Shared, harmonized Jira platform for all teams makes its services more secure
  • check_circle Centralized management makes maintenance more straightforward, saving time for administration teams
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