Training Services

Become fully at ease with actions such as project request creation, prioritization, assignment, and monitoring, and report establishment. Our practical demonstrations also cover filters and how to configure your Jira dashboard to make your platform work for you.

This training course will allow you to acquire the necessary skills to transform your business needs into functional projects on Jira while adhering to the best practices acquired by our consultants over the years. This training course is based on numerous practical exercises and is led by our experienced consultant-trainers. These 2 days will give you a clear understanding of how to solve your issues by implementing projects in Jira.

If you’re already a Jira administrator, this course will deepen your knowledge by providing you with the best practices for successfully establishing your governance rules without the slightest uncertainty. They’ll be taught to you by our Atlassian-certified consultants, who have tried and tested them over the years.

Currently, more and more teams are adopting Agile methods for their development projects. Focused as they are on the features expected by the end user, and being iterative and based on continuous improvement, these methods are used to deliver excellent products while minimizing the associated costs.

Attendees practice all of the elements required to create projects that work for teams upon a robust and easy to maintain Jira foundation. This class is publicly taught in both Atlassian cloud and Data Center environments.

Attendees will practice creating, updating, and visualizing Jira issues, as well as leveraging the integration between Jira and Confluence for effortless reporting.

Attendees will engage in discussion around the delicate balance between autonomy for teams and the benefits around best practices consistently applied, and learn how to establish guardrails that promote scalability.

Discover Agile roadmaps based on your Jira data, how you can allocate resources and manage capacities, real-time forecasts, dynamic reports and all the other features of the Advanced Roadmaps app.

Our Jira Service Management training will give you the keys for building your own service management, setting up a simple and intuitive client portal, and configuring the agents’ interface so they can deal with issues efficiently. Incidents, issues, changes, and so on–we will give you the best practices we’ve collected in the field in a range of contexts

Attendees practice project and portal setup and customization, configuring ITSM features such as service, change, incident, and problem management, and using popular automations. Additionally, this class will introduce Assets, Opsgenie, and Statuspage.

Attendees will practice setting up on-call schedules and escalations, configure tool integrations, and learn Opsgenie best practices.

Attendees will practice setting up on-call schedules and escalations, configure tool integrations, and learn Opsgenie best practices.

Confluence allows teams to manage, organize, and share content; distribute tasks; monitor everyone’s progress; and advance together towards common goals all through your own corporate wiki. You’ll learn the different types of content you can create and how to format your pages using the many macros available in Confluence. You’ll be able to use its features to their full potential and thereby become a contributor of value.

This training course will provide you with all the know-how you need to become an advanced user and give you Confluence administration best practices. We also cover apps and the possibilities for integration with other tools, at the global and individual space levels.

Attendees practice the basics of page editing before increasing their comfort level with time-saving features like Macros, Templates, and powerful Atlassian integrations. This class is publicly taught in both Atlassian cloud and Data Center environments.

Attendees will practice creating, updating, and visualizing Confluence pages, as well as leveraging the integration between Jira and Confluence for effortless reporting

Attendees will engage in discussion around the delicate balance between autonomy for teams and the benefits around best practices consistently applied, and learn how to establish guardrails that promote scalability.

Explore the optimal structure of Jira for Jira Align, how users interact with both tools, included visualizations, and what it takes to implement Jira Align. This class is publicly taught in an Atlassian cloud environment.

Adjusted for your enterprise’s unique context, learn the rationale and impact of Jira Align’s system settings and discover best practices in working towards your desired outcomes.

Program & Portfolio managers will practice planning, managing, and reporting on the execution of enterprise strategy in Jira Align.

This training course will teach you the underlying concepts of eazyBI, such as data source connection, eazyBI accounts, cubes, and calculated measures. You will learn how to build your own reports, and will thus have the unique opportunity of receiving advice and learning best practices from our experienced trainer. In a private, on-site training context, the contents of this course can be adapted to your specific needs.

Xray for Jira is an application developed by XpandIT and is used to organize testing activities in Jira by providing the concepts of tests, test campaigns, and requirements. Tests and test campaigns are issue types in Jira; with Xray, you can identify certain types of existing issues as requirements. Learn to use Xray extensions to enable yourself to carry out tests and monitor them directly in Jira.

Attendees will learn about the foundations of Agile as well as practice the concepts in interactive group activities.

Attendees will engage in a single team-building session (à la table-top role-playing games) destined to improve trust, engagement, and workplace experience. Participants will receive a gaming package prior to the start of the engagement. Every engagement is customized for your team, and supports psychological safety, healthy boundaries, and mutual respect.

Attendees will engage in multiple team-building sessions (à la table-top role-playing games) destined to improve trust, engagement, and workplace satisfaction. Participants will receive a gaming package prior to the start of the engagement. Every engagement is customized for your team, and supports psychological safety, healthy boundaries, and mutual respect.

Designed for teams interested in promoting healthy communication and collaboration. The workshop helps teams to understand each other’s preferences and tendencies which helps to avoid misunderstandings and conflicts.