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Accelerate your ITSM transformation with Jira Service Management

Need a cost-effective, ITIL compliant, ITSM solution, integrated with Jira for DevOps, that can scale with your business

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Transform the impact and speed of IT Service Management

Are you ready to amp up your IT services? Jira Service Management empowers Dev, IT Ops, and business teams to collaborate at high-velocity, so they can respond to changes and deliver great customer and employee service experiences fast.


Don’t take our word for it, download the ITSM Forrester study and discover how other high-performing IT organizations are unlocking high-velocity teams with Jira Service Management.


Atlassian roots are in Agility, Jira Service Management is ITIL-4 compliant – you have the best frameworks to support your processes. Other Atlassian products such as Opsgenie and Statuspage can get your incident management to the next level.


ITSM Forrester report: Discover the cost savings and business benefits enabled by Jira Service Management

Download the report

IT Service Management and ITIL made easy

Best-in-class ITSM expertise

  • Valiantys star

    ITIL Experts

    Our experts have dual ITIL and Atlassian certifications, so they know how to bridge the gap between processes and tools.

  • Valiantys idea

    Out-of-the-box approach to accelerate your timeline

    We use our proprietary, pre-built configuration modules aligned with ITIL to accelerate your time to go-live and minimize customizations.

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    Our technology is at the core of Jira Service Management

    We released VertygoSLA in 2008, which was acquired by Atlassian in 2013 and formed the core of the initial Jira Service Management release.

  • Valiantys success

    Jira Service Partner of the Year, twice

    Atlassian has recognized our expertise, which brings knowledge from hundreds of projects and time-tested strategies for success.

They trust our ITSM consultancy services

  • airbus
  • lvmh
  • bell
  • orange
  • generali
  • canon
  • axa

We’ve gone from a really expensive platform that wasn’t what we needed to an affordable platform that allows teams to operate more efficiently.

Dennis R., Head of Global Infrastructure | Balyasny Asset Management

These tools have immensely improved our service. Now we can’t do without them because our community is used to that level of service.

Ken W. , CIO | Yale School of Management

While the change was very rapid, staff were quick to get on track and pick up on the huge raft of benefits of what they can do with Jira Software and Jira Service Management.

Averil F. , Atlassian Tooling Expert | System C

We helped them succeed with Atlassian tools

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