Accelerate your ITSM transformation with Jira Service Desk
Need a cost-effective, ITIL compliant, ITSM solution, integrated with Jira for DevOps, that can scale with your business
Your needs and challenges
Transform the impact and speed of IT Services
You want an ITSM solution that delights your users and keeps their productivity up. And one that is cost-effective, flexible, gives measurable results, integrates with your development tools, and will scale with your business.
Jira Service Desk ticks all those boxes, with a TCO and Time-to-value that will leave you wondering why you spend so much money on legacy, cumbersome applications. Don’t take our word for it, download the Forrester study, and look at the results other companies have achieved with Jira Service Desk.
Atlassian roots are in Agility and Jira Service Desk is ITIL-4 compliant – you have the best frameworks to support your processes. Other Atlassian products such as OpsGenie and Statuspage can take your incident management to the next level.
ITSM Forrester report: Cost savings and business benefits enabled by Jira Service Desk
Download the report
Our Services
IT service management and ITIL made easy
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ITSM project scoping
Not sure if the scope of your project will really support your business requirements? We help you size / phase your project and design the right Atlassian ITSM solution.
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Jira Service Desk ITSM deployment
Accelerate your timeline and maximize value. Jira Service Desk experts provide a proven methodology based on pre-built modules to deliver your desired business outcomes.
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Jira Service Desk Migration
We have experience migrating data from various tools like Service Now, BMC Remedy, OTRS, Cherwell, Hornbill, Topdesk, and many more. We make sure the migration is quick and painless.
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Service desk agents training
Accelerate user adoption and get more from your tools with our Jira Service Desk agent and administrator courses specially crafted for IT teams.
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Get the most of Jira Service Desk, Faster.
Discover our ITSM Accelerators
We’ve built pre-packaged solutions with out-of-the-box configurations based on best practices and the services to facilitate your Jira Service Desk implementation.
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Why choose Valiantys
Best-in-class expertise
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ITIL Experts
Our experts have dual ITIL and Atlassian certifications, so they know how to bridge the gap between processes and tools.
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Out-of-the-box approach to accelerate your timeline
We use our proprietary, pre-built configuration modules aligned with ITIL to accelerate your time to go-live and minimize customizations.
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Our technology is at the core of Jira Service Desk
We released VertygoSLA in 2008, which was acquired by Atlassian in 2013 and formed the core of the initial Jira Service Desk release.
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Jira Service Partner of the Year, twice
Atlassian has recognized our expertise, which brings knowledge from hundreds of projects and time-tested strategies for success.
Our clients
They trust our Atlassian Services
100% Atlassian focused
Trusted by Atlassian since 2006
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