Jira Service Management
Give your teams the framework and tools to support best practices in IT services with Atlassian’s Jira Service Management.
Need a modern, cost-effective IT service management solution that can scale with your business? Valiantys leads the way in Jira Service Management services.
Modernizing your organizations’ digital services, apps, or devices? You also need to ensure your IT teams can keep up and support those vital resources. Valiantys can help you meet the challenge and transform your IT service management.
How do you ensure your operations, support, and other IT teams collaborate effectively and deliver rapid responses to users?
How do you align IT services with the business and provide great customer and employee experiences?
How do you accelerate adoption of new apps across the organization and ensure business teams make the most of new technology?
A modern ITSM system can help unlock the full potential of your technology investments by enabling you to deliver the IT services your customers and employees need and expect. Valiantys’ ITSM experts can help accelerate your IT services transformation.
We’ll help you size and phase your project and design the right ITSM solution, so you can be sure it will fully support your business requirements.
Our Jira Service Management experts will help accelerate your timeline and maximize value with our proven methodology. Read more.
We’ll take the pain out of your transformation by migrating data from ServiceNow, BMC Remedy, and other ITSM tools to Jira Service Management. Learn more.
We can help accelerate user adoption and expertise with our specially crafted Jira Service Management practitioner and administrator courses. Read more.
We’ll help you apply the best service tools and practices across your organization, enabling better service delivery for business teams, such as human resources and marketing.
This client had been using ServiceNow as its central ITSM platform for several years, but the platform required a continuous and significant investment in day-to-day maintenance. Following a tendering exercise, Jira Service Management was selected as the new ITSM platform.
How IHK Berlin simplified their processes, made knowledge accessible and improved their service quality at the same time.
The Daily Telegraph is the UK’s number one news brand. The Telegraph had previously outsourced all of its IT service management. In order to tackle the problem, the company decided to move its IT operations and service desk in-house with the help of Valiantys.
Forterro worked with valiantys to help the company to optimize IT infrastructure and support, streamline license costs and align practices across businesses.