Installation and configuration for Atlassian tools

Our Agile approach to technical delivery means we're collaborative, reactive
and constantly searching for ways to make your tools exceed your expectations.

Installation and configuration

Time to get down to action. From automation to apps, we’ll make sure your solution configuration suits your needs down to a T. That’s just how we do things.

Right, first time

Some things are best left to the experts. We make sure your application is installed in the optimal way, in line with best practices and within the constraints of your technical environment. Simple.

An agile approach

While we’re configuring your solution, we can give you access to the test environment so you can see changes as they are made. Your feedback shapes the solution, so if things aren’t quite floating your boat, let us know and we'll fix them.

Playing it safe

Configuration involves constant changes, and it's important to keep things under control. We always send any changes to a test environment before they go to production, so you can rest assured your release will be hiccup-free.

What's in it for you?

A trusted methodology

We like to do things properly, which is why we use a strict testing methodology for every installation. This gives you peace of mind that we’re dotting the Is and crossing the Ts to ensure your roll-out is as smooth as possible.

All
about you

Don’t fret – we won’t disappear after sign-off to do our own thing. As well as keeping you involved during the configuration and installation phase, we always remain available once delivery is complete.

More control,
less risk

While we love using our imaginations, we’re all about keeping things under control when it comes to getting your solution up and running. Our careful approach to release management helps control risk when making changes to applications - and avoid issues down the line.

Migration

Our methodical approach to data migration means that whether you're moving from SVN to Git, Bugzilla, TestTrack or Rally to Jira or MediaWiki to Confluence, we'll make it as simple and disruption-free as possible.

Assessing
your tools

We look at your existing tools to assess whether they’re capable of exporting your data – and how much of it. If your kit can do the job, great. If we need to create a custom utility to help, we can do that, too.

A clear
roadmap

Depending on what you need, we’ll either build a system to facilitate your data migration or get straight to the extraction. A test run enables us to create a clear migration procedure - this means that as well as being prepared for every eventuality, the big event will take as little time as possible.

Support,
as you need it

Once everything's in place and it's time to kick off your project, we'll be onsite with you for as long as you need us. As well as being there to answer your questions, we'll also keep a close eye on things. Oh, and we can also help with specialised training sessions post-migration, too.

What's in it for you?

Minimal
risk

Our migration process is designed to minimise risk at every turn - whether it's scrutinising your tools, defining a clear plan or repeatedly testing to ensure quality control. Doing this from the get-go means we can identify and anticipate risks long before the big day, so you can put your feet up.

Proactive
support

A data migration project can be a big deal, and being on the ground means we can offer you and your team the reassurance you need. Our support isn't just reactive, either - being closely involved in your project means we can proactively identify any potential pitfalls before they become a problem.

Leave nothing
to chance

The best thing about migrating your data with the experts? There's no chance of anything being left behind. We undertake due diligence at every step of the migration process to ensure everything is exactly where it should be.

Custom development

Need a feature that’s not available with out-of-the-box Atlassian tools or existing apps? Not a problem – leave it to our dedicated team of app developers.

Built
by the best

They’re a pretty modest lot, but our developer team has created over 200 custom apps for Atlassian tools - including top sellers and an app that has been acquired by Atlassian itself. We're widely respected in the market – so you’re in good hands.

Designed
around you

Our approach to app development is like any other project. We ask, we listen, we workshop your ideas and create a clear blueprint of exactly what you need before getting to work – keeping you involved every step of the way.

Support for
your own apps

Got your own custom app that needs upgrading? Or maybe you've inherited an app and you're not sure where to start. We've got your back. Oh, and if you're facing any performance issues with your custom apps, we can help with that, too!

What's in it for you?

The sky’s
the limit

With some technical know how, you can connect pretty much anything to Jira. So go on, challenge us. Plus, our commitment to Agile development practices means you, and your ideas, are involved every step of the way.

Industry-leading
expertise

Thanks to a team that harnesses years of experience and technical expertise, we can address even the most complex requirements. What's more, we're all about thinking long term, and love creating scalable solutions that will serve you long into the future.

Continued
support

Once your app is up and running, we stay put. Continued support and periodic upgrades can both be included as part of the service, meaning that you’re unlikely to experience any headaches in the future.