Meet the demands of your end-users with reactivity, ergonomy, self-service capabilities and improved collaboration.
Built on Jira Service Desk, our ITSM solutions offer leading features while ensuring a quick and secure deployment.
Enter the future of IT service management.
Incident and problem management
Change and release management
Service catalogue management
Asset and configuration management (CMDB)
Service level management
Information security management
Integrations with SSO, CRMs, ERPs and monitoring tools
Our consultants have carried out 100+ Jira Service Desk implementations for ITSM teams, supporting most facets of the ITIL and ISO/IEC 2000 scope.
We know the product inside out – we built the VertygoSLA app, which was purchased by Atlassian and became Jira Service Desk in 2013.
Our unique ITSM implementation methodology includes pre-built starter packs for the main ITIL processes and a dedicated Valiantys project manager.