Resource Type: Article

Never stand still: Agility at Valiantys

“It is not the strongest or the most intelligent who will survive but those who can best manage change.”  – Leon C. Megginson Agile culture is at the core of modern … Continued

How to import issues into Jira

In case you are switching to Jira Software from another tool, or simply need to import data from one Jira instance to another, Jira’s native functionalities allows you import issues. Take … Continued

The must-have apps for Jira and Confluence

The choices are seemingly endless when it comes to Marketplace apps, and finding the best app for the required feature can be complicated. Being able to answer questions surrounding reliability, performance, … Continued

3 test management best practices for using Xray for Jira

Xray for Jira, an app edited by XpandIT, allows you to optimally organize your testing activities through structuring tests, test campaigns and requirements. Tests and test plans are a type of issues in … Continued

Becoming VIP: How Valiantys launched Jira Service Desk internally

Valiantys is a known leader in delivering ITSM solutions with Atlassian’s Jira Service Desk to enterprise teams throughout the world. So as customer trust grew in Atlassian and Valiantys, our team scaled … Continued

How Generali’s ITSM strategy adapted to changing business requirements

This customer story is based off of a presentation by Erin Collins, Senior Business Support Analyst at Generali, during the Valiantys Enterprise Day London 2018. Find the full video here. If … Continued

How to set-up an easy to maintain user guide in Confluence

Let’s face it – long, boring text user guides can be a pain for end users to digest and can raise more questions than answers. As part of the IT … Continued

Making Jira notifications work for your team

In an ideal world, Jira agents and users would always keep an eye on their dashboards and pick-up new tickets as soon as they arrive. We don’t live in an … Continued

Jira Agile board: Scrum or Kanban?

In a fast paced and ever-changing environments, more and more teams are using Agile methodologies to build and ship products that meet their customers expectations. Since Jira version 7.x, Jira … Continued

Confluence as an offline Enterprise Content Management solution

One of the best parts about being an Atlassian certified consultant at Valiantys is getting unusual requests from clients, and following it down the rabbit hole until we derive an … Continued