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Jira Service Management Fundamentals

In this free 1-hour webinar, Valiantys’ Atlassian Certified Experts provide an overview of Atlassian’s high velocity ITSM solution, Jira Service Management.

  • Apr.18.2024
11AM – 12PM US/Central

Register

The webinar will cover customer portals and connecting service agents to Dev & IT Ops teams within the highly collaborative Atlassian tools.

Outline:

  • Intro to JSM, Help Center walkthrough
  • Submit tickets as a customer
  • Work tickets as an agent
  • Manage the project as a project admin

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