Resource type


5 ITIL processes where Jira Service Management makes a difference

Discover our ITIL V4 recommendations and our best practices to implement to make the difference with Jira Service Management

customer support

Selecting & implementing a common customer support solution to drive adoption of business practices

Find out how implementing Jira Service Management enabled Forterro to drive adoption of standard business practices.

money savings

Get up to 70% operational savings and streamline ITSM processes by migrating from ServiceNow to Jira Service Management

Discover the keys to migrate from ServiceNow to Jira Service Desk in record time.