Resources

The European financial sector is undergoing a significant transformation. With the rise of new technologies like artificial intelligence, block chain, and cloud computing, financial institutions are becoming increasingly reliant on complex digital systems. This digital dependence, while offering exciting opportunities, also introduces new vulnerabilities.

The majority of Service Management portals are created by non-IT teams. Discover how to empower excellent service for all teams.

The financial services industry, a vital part of the global economy, has experienced significant changes due to various forms of economic instability.

The financial services industry has always been an early adopter of technology. In recent years, the sector has seen a plethora of technological innovations that are revolutionizing customer service and experience management practices.

The financial services industry is a constantly evolving and diverse field, driven by technological advancements, changing customer preferences, and regulatory shifts that mandate adherence to specific rules and guidelines.

OKRs is a goal-setting framework that structures your organization and aligns all employees to one goal. In this article, we’ll show you that OKRs and Agile are compatible, and explore how and why you should integrate them into your organization.

In May 2023, two of our Agile at Scale experts attended the Scaled Agile Framework (SAFe®) summit in Prague. Two topics, in particular, drew the attention of our consultants: flow and AI.