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Getting the most out of your ITSM with Opsgenie and Jira Service Management

Opsgenie functionalities

2 5 min








About the session

Opsgenie, from Atlassian, delivers powerful alerting and on-call management tools for Dev and Ops teams looking to remediate issues quickly, to stay in control during incidents and keep customer satisfaction high. And it’s super easy to integrate Opsgenie with the tools you use every day, including Jira Service Management.

If you would like to get more flexibility to fit any workflow, never miss a critical alert, and notify the right people at the right time, Opsgenie is the go-to-solution! Join this session to:

  • Get an overview of Opsgenie features that ensure the best alert and incident management
  • Learn how Opsgenie can accelerate the speed at which your IT/DevOps teams acknowledge and respond to issues
  • Get an overview of Jira Service Management integration with Opsgenie


About the speaker

Mamta Kalwani is Consultant at Valiantys.

Mamta is a digital transformation consultant with five years’ experience in both strategic advisory and technical delivery. She brings to the fore her expertise in service design, operational improvement and product management to respond to changing working cultures and enhancing customer experiences. Her aspirations are to use her skills and experience to lead the development of tech innovations and their adoption with end-users.

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