Bridging teams and knowledge in the AI era
Teams today face a constant challenge: how to work smarter, not harder. With the explosion of AI technology, collaboration and knowledge sharing have taken on a whole new dimension—simpler, faster, and more intuitive than ever. Atlassian is leading this shift with Rovo, an AI-powered teammate designed to break down barriers, boost productivity, and allow teams to focus on what truly matters. With organizations facing the challenge of fragmented data, Rovo aims to be the bridge that connects knowledge, streamlines workflows, and enhances collaboration.
Artificial intelligence is no longer just a tool of convenience; it’s becoming the foundation of how we work. As Jamil Valliani, Atlassian’s Head of Product, puts it: “In this age of generative AI, every team member deserves to have superpowers, and we want to make sure we deliver them.”
The modern workplace challenge: lost knowledge, lost time
The modern workplace is flooded with tools, data, and processes. Ironically, instead of simplifying work, these systems often create silos, making it harder for employees to find the information they need.
A Gartner study found that nearly half of digital workers—47%—struggle to locate the data essential to their tasks. The result? Countless hours spent hunting for documents, decoding acronyms, or duplicating efforts, which ultimately drain productivity, morale, and resources.
Rovo is Atlassian’s solution to these challenges, empowering teams to:
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Find information instantly: Access data from tools like Jira, Confluence, Slack, Microsoft Teams, Dropbox, Trello, and Salesforce through its extensive range of connectors, eliminating the need to jump between platforms.
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Learn as they go: Use AI to understand complex processes and concepts.
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Take action seamlessly: Automate repetitive tasks and collaborate with intelligent workflows.
What Sets Rovo Apart?
Rovo isn’t just another search engine or chatbot. It’s designed to be a proactive part of your team’s daily workflow, bringing intelligence and efficiency to every interaction.
Rovo search: your knowledge navigator
Think of it as a tool that works like a compass for your organization’s data. Rovo Search pulls relevant information from Atlassian tools like Jira and Confluence, as well as external platforms like Slack, Microsoft Teams, and Google Drive. Whether it’s finding updates on a product roadmap or digging into archived decisions, Rovo provides quick, precise answers while respecting permissions and access controls.
Rovo chat: An AI mentor in your corner
Rovo Chat elevates collaboration by acting as more than just a conversational assistant. It offers actionable insights, helping teams make faster, smarter decisions.
With Rovo Chat, you can:
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Summarize complex reports or email threads in seconds.
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Decode company-specific jargon and acronyms.
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Get recommendations tailored to your workflow, such as identifying the next steps for a project.
During beta testing, users found Rovo Chat significantly boosted productivity—75% reported faster workflows. As Valliani says, “Rovo Chat is not just any chat. It turns a sea of information into actionable, personalized conversations.”
Rovo Agents: Intelligent Automation at Work
Rovo Agents are transforming automation by acting as specialized teammates, capable of handling both repetitive and intricate tasks. These agents streamline workflows and boost productivity, making them an indispensable tool for modern teams.
Example use cases
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Drafting release notes effortlessly.
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Organizing Jira backlogs to improve task management.
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Summarizing lengthy reports into concise, actionable insights.
Creating Agents: Flexibility for Every Use Case
There are two main ways to create Rovo Agents, catering to different levels of complexity and customization:
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Graphical User Interface (GUI): Ideal for simpler tasks, the GUI enables users to quickly create agents that interact with built-in tools like Jira, Confluence, or Slack. This approach is perfect for automating everyday workflows without needing advanced development expertise.
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Atlassian’s Forge platform: For more complex or custom requirements, Forge provides a robust framework to develop agents that integrate with external tools or perform sophisticated tasks. This allows teams to align automation with their unique business processes.
Interacting with Rovo Agents
Once created, there are currently two primary ways to interact with Rovo Agents:
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Through chat: Engage with agents conversationally for instant actions or insights. For example, you can ask an agent to summarize a report or fetch data from Confluence directly in Rovo Chat.
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Within automations: Seamlessly integrate agents into workflows to handle recurring or scheduled tasks. For instance, an agent can automatically create Jira tickets for onboarding new employees, generate weekly sales performance reports from Salesforce, or compile team meeting agendas from Confluence content.
Driving Strategic Focus
By taking over operational overhead and simplifying complex workflows, Rovo Agents free teams to focus on strategic initiatives, fostering greater efficiency and innovation across the organization.
Security and Trust: Building Confidence in AI
As organizations adopt AI, concerns about security and privacy are valid. Atlassian addresses these concerns with robust safeguards:
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Data privacy by design: Rovo respects existing access controls, ensuring employees only see what they’re authorized to view.
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Data handling standards :Rovo processes data using large language models (LLMs) but does not use customer data to train or enhance these models. All data remains secure and isolated.
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Encryption and compliance: Interactions with Rovo are encrypted, and data is handled according to strict security standards.
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Granular control: Administrators can enable or disable Rovo’s features to align with organizational policies.
“AI must be built responsibly to truly empower teams,” says Valliani. “With Rovo, we’re committed to maintaining the highest standards of privacy and security.”
Ethical AI: A Commitment to Responsibility
Beyond its functionality, Rovo embodies Atlassian’s commitment to ethical AI:
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Transparency: Users can see how AI-generated recommendations are created.
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Bias mitigation: Proactive steps are taken to reduce bias in AI responses.
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Continuous improvement: Rovo evolves to become more accurate without compromising security or fairness.
Preparing for the AI-Powered Workplace
Introducing tools like Rovo isn’t just about technology—it’s about culture. To thrive in this AI-driven era, organizations must:
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Upskill teams to make the most of AI.
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Use AI to enhance—not replace—human collaboration.
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Build Governance by creating policies to ensure ethical and secure AI use.
Conclusion: The Future of Work, Redefined
Rovo isn’t just a product; it’s a vision for smarter teamwork. By embedding AI into everyday workflows, Atlassian empowers teams to focus on impactful work and unlock their full potential.
As Valliani says, “With Rovo, your team’s potential becomes limitless.” Whether you’re a startup or a global enterprise, Rovo has the tools to redefine how work gets done in the AI era. The only question is: How soon will you start?
Partner with Valiantys to Unlock Rovo’s Full Potential
Business leaders today aren’t just looking for tools—they’re looking for results. The goal isn’t to “adopt AI” for the sake of it; it’s to solve critical challenges: breaking down silos, empowering teams with real-time insights, and creating space for innovation over busywork. At Valiantys, we don’t just help set up Rovo—we ensure it drives measurable impact, from faster decision-making to more engaged, high-performing teams.
Don’t just adopt AI—transform your workplace with it. Let the Valiantys team guide your journey with Rovo and take your collaboration to the next level.
Join us for an AI/Rovo webinar on 17th Dec 2024 – Discover Atlassian Rovo: The Future of AI in Atlassian – Valiantys
