CONFIGURED FOR OPTIMAL PERFORMANCE
Stephen says that Valiantys was able to grasp QBE’s requirements with speed and ease, and implementation of Confluence as a knowledge base and Jira Software for application lifecycle management was underway quickly.
These tools were implemented around the SAFe methodology, an Agile framework covering end-to-end lifecycle through pipeline delivery and warranty.
The Jira Software instance was also integrated with:
- The Tempo Timesheet add-on, to clearly define what each contractor was working on, with estimated time and actual time spent
- The Tempo Planner add-on, to define resource planning and ensure contractors were not overbooked with multiple projects
- The Tempo Folio add-on, to manage costs around contractors and projects
- The EazyBI add-on, to support more efficient and accurate reporting
The Valiantys-created add-on Exocet was also used to enable different contractors to simultaneously work on the same task without complex workflows.
In fact, Stephen describes this as the cornerstone of the implementation, saying ”Exocet has really helped underpin we’re trying to do with this project… it’s an incredibly powerful tool.”
A key point of difference Valiantys brought to the table, Stephen continues, was its approach of challenging ideas:
”It’s not just about the tools – the extent of consultants’ knowledge means they can question your way of doing things, enabling you to create better processes. Getting the benefit of that experience with myriad other customers is a huge value-add.”
As part of the project Valiantys also hosts QBE’s Atlassian instance, including both the development environment and production environment.