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Jira administration training

Jira comes with a world of configuration possibilities – get one step ahead by learning how to properly master them as an administrator.

If you want to become confident in Jira configuration and learn the skills to lead a Jira deployment project from beginning to end for yourself, this course is for you.

Our Jira admin training uses interactive tasks to equip you with the latest best practices, gleaned from years of hands-on experience with our customers.


2 days

Available formats

Public or private class, live online or on-site

Course code


Attendees profile

People familiar with Jira who are looking to become Jira administrators.


Good knowledge of the main Jira concepts (addressed in Jira Training: Fundamentals).

Check the prerequisites with our online app.


  • Being able to manage Jira configuration
  • Being able to efficiently lead a Jira deployment

Course outline

Deployment methodology

  • Why a methodology?
  • Analysis phase
  • Design phase
  • Implementation phase
  • Deployment phase
  • Operating phase


  • Configuration concepts
  • Users, groups, roles
  • Issue types
  • Screens
  • Custom fields
  • Permissions
  • Workflows
  • Notifications
  • Global settings
  • Issues settings
  • Default configuration

Advanced settings

  • Email templates
  • Internationalization
  • Services
  • Listeners
  • Apps
  • Advanced reporting
  • Integration
  • API

Customer review

"This course filled in many, if not all of the gaps that I had in my Jira knowledge. I now know what is possible and I know how to achieve it, too.Ajay was an attentive and amiable person who always took time to give examples of scenarios where a certain Jira configuration could have benefits. I very much enjoyed the course and Ajay's instruction... I will be a Jira Ninja before you know it!"
Gary B. - Public Health England
Choose session

04.12.2018 - 05.12.2018
in paris in French
23.10.2018 - 24.10.2018
in toulouse in French
20.11.2018 - 21.11.2018
in toulouse in French
18.12.2018 - 19.12.2018
in toulouse in French
30.10.2018 - 31.10.2018
in london in English
27.11.2018 - 28.11.2018
in london in English
04.12.2018 - 05.12.2018
in london in English
06.11.2018 - 07.11.2018
in montreal in French
04.12.2018 - 05.12.2018
in montreal in French
25.10.2018 - 26.10.2018
in toronto in English
20.11.2018 - 21.11.2018
in toronto in English
23.10.2018 - 24.10.2018
in quebec in French
19.04.2108 - 20.04.2108
in lausanne in French
19.07.2108 - 20.07.2108
in lausanne in French
25.10.2108 - 26.10.2108
in lausanne in French
22.11.2018 - 23.11.2018
in zurich in German
27.11.2018 - 28.11.2018
in rotterdam in Dutch
30.10.2018 - 31.10.2018
in brussels in French
04.12.2018 - 05.12.2018
in brussels in French
12.12.2018 - 13.12.2018
in boston in English
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Learn more about our training courses


Our trainers

Meet our expert trainers
case study

Our training catalogue

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Ways to learn

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