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Jira administration training

Jira comes with a world of configuration possibilities – get one step ahead by learning how to properly master them as an administrator.

If you want to become confident in Jira configuration and learn the skills to lead a Jira deployment project from beginning to end for yourself, this course is for you.

Our Jira admin training uses interactive tasks to equip you with the latest best practices, gleaned from years of hands-on experience with our customers.


2 days

Available formats

Public or private class, live online or on-site

Course code


Attendees profile

People familiar with Jira who are looking to become Jira administrators.


Good knowledge of the main Jira concepts (addressed in Jira in action).

Check the prerequisites with our online app.

→ 10 questions. Passing score is 7/10


  • Being able to manage Jira configuration
  • Being able to efficiently lead a Jira deployment

Course outline

Deployment methodology

  • Why a methodology?
  • Analysis phase
  • Design phase
  • Implementation phase
  • Deployment phase
  • Operating phase


  • Configuration concepts
  • Users, groups, roles
  • Issue types
  • Screens
  • Custom fields
  • Permissions
  • Workflows
  • Notifications
  • Global settings
  • Issues settings
  • Default configuration

Advanced settings

  • Email templates
  • Internationalization
  • Services
  • Listeners
  • Apps
  • Advanced reporting
  • Integration
  • API

Customer review

"This course filled in many, if not all of the gaps that I had in my Jira knowledge. I now know what is possible and I know how to achieve it, too. Ajay was an attentive and amiable person who always took time to give examples of scenarios where a certain Jira configuration could have benefits. I very much enjoyed the course and Ajay's instruction... I will be a Jira Ninja before you know it!
Gary B. - Public Health England
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