valiantys-logo
Back

VertygoSLA : new criteria and custom field refactoring

The new version of VertygoSLA for JIRA provides several nice new features and improvements. For instance, we have worked a lot on the criteria.

Criteria

Two new types of criteria are now available. You can now attribute a SLA to an issue according to the project’s category. There is also a new criterion, based on the issue creation date.  This enables you to attribute a SLA to issues created after (or before) a given date. This is particuarly useful if you don’t want VertygoSLA to attribute a SLA on issues created before the installation of the plugin.
Another much appreciated improvement on the citeria is that it is now possible to use the operator “is different” in addition to the current “is equal to” operator.

Criteria JIRA issue creation date
JIRA issue by Creation date
JIRA Issue Criteria Product Category
JIRA issue by Product Category


Only one type of custom field

Previously, there were 3 different types of VertygoSLA custom fields: “timer on acknowledgement, “timer on resolution” and “timer between two events”. Now, there is just one generic type. When you install the new version, the upgrade will be done automatically but please note that you will have to restart your JIRA instance.

Indicate Type of Service Level Agreement for issue
Indicate Type of Service Level Agreement for issue


Cutted Triangle

Subscribe to Valiantys Newsletter

Registered request ! Subscribing... This is not an email An error occured

In accordance with our privacy policy, we are committed to respecting your personal data.

Contact us

Our Atlassian certified consultants will be happy to answer you.

Join us

We're building the next dream team - Are you in?

Follow us

We use cookies for the operation of our website. This is to improve its use, to personalize your experience, and to compile visitor statistics. By continuing to use this site, you consent to this policy. You can manage the settings and choose whether or not to accept certain cookies whilst browsing. For more information, see our privacy policy. Our privacy policy

Privacy settings

In order to facilitate your navigation and to provide you with the best possible service, we use cookies to improve the site to the needs of our visitors, particularly according to the number of visitors. For more information, please read our privacy policy. Our privacy policy

Recaptcha

Google reCAPTCHA is a system designed to distinguish humans from computers, so that bots are unable to maliciously fill out forms on behalf of a human being.

Analytics

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.