For many organizations, the process of finding or replacing an ITSM tool can be a huge undertaking. Forrester’s ESM Wave report can help us understand the competitive landscape and the players within. Join this session for a look at what is measured within the 24-criterion evaluation of Enterprise Service Management providers. Forrester identified the most significant ones and researched, analyzed, and scored them. This report shows how each provider measures up and helps technology professionals select the right one for their needs.
Join Grady Gausman, Senior Product Marketing Manager at Atlassian as he helps breakdown the strengths of Jira Service Management and provides a brief demo. We will also be joined by Ken Connally, Head of Technical Product Marketing at Atlassian. Ken will share:
• What Jira Service Management is doing to end bad service
management
• What product updates are coming soon
• Capabilities of AI
Plus ask your questions to the experts!
Can’t make it live? Register and we will send you the on-demand recording to watch anytime.
