JIRA THERE FROM THE OUTSET FOR BFORBANK
In positioning itself as the the first online-only banking provider, BforBank’s key priority was maintaining a high level of quality across its applications. The company was urgently seeking a way to efficiently manage bugs and incident requests, and needed a solution that offered scalability in the long-term. After considering two other solutions, the team turned to Jira just a few months after it was launched.
The key point of difference was that it was simple to implement – the tool’s flexibility and the fact that it was ”ready to use” were both decisive factors. Anthony GEA, Application Integrator explains: :
”Jira was the only solution that could be used quickly, and without configuration work. Its intuitive design means users can train themselves and use it straight away.”
What’s more, some members of the team had already used the tool when working on a previous project, and Jira’s integration capabilities with the wider Atlassian suite made it much easier for BforBank to look to the future.
Thanks to Jira and Valiantys’ support, BforBank was able to offer a simple and effective real-time ticketing service with two fields and two statuses – perfectly suited to the 30-person team at the time.