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Jira administration training


Valiantys Rotterdam

Weena 308-310
3012 NJ Rotterdam, Netherlands

Event organizers

Jira is an extremely configurable tool, which is what makes it so strong. But this can also be its weakness if the right implementation choices are not made. This training course will allow you to acquire the necessary skills to transform your business needs into functional projects on Jira while adhering to the best practices acquired by our consultants over the years.

This training course is based on numerous practical exercises and is led by our experienced consultant-trainers. These 2 days will give you a clear understanding of how to solve your issues by implementing projects in Jira. Pooling knowledge is a powerful driver for continual innovation.



2 days

Available formats

Public or private classes, live online or on-site

Attendees profile

Regular Jira users who want to become recognized administrators, and administrators wishing to improve their skills, adopt best practices, and transform their business needs into successful implementations.


Trainer skills

Advanced knowledge and work experience of a variety of real Jira use cases as a technical consultant; engineering or equivalent master’s degree.


Teaching approach and resources

Training combines theoretical lectures with interactive oral and computer-based practical work.


Assessment resources

A multiple choice quiz tests what participants have learned at the end of the course. A satisfaction survey is also offered to those trained at the end of the day.



Good knowledge of Jira’s main concepts (points covered in the Jira User Training course).

Check that you have the prerequisites with our online app.

→ 10 questions. Necessary score: 7/10



  • Be independent in configuring and developing one’s Jira instance
  • Be able to transform business needs into a Jira implementation
  • Be able to effectively deploy a Jira instance
  • This training course is design to be delivered in Server, Data Center, and Cloud mode.


Course outline


  • General settings
  • Configuration concepts
  • Jira request types
  • Priority management
  • Custom screens and fields
  • Field configuration
  • Users, groups, and project roles
  • Authorizations
  • Ticket security
  • Notifications
  • Workflows
  • Advanced workflows
  • Automation


  • Nomenclature
  • Projects archiving
  • Documentation

Advanced configuration

  • Marketplace apps
  • Automation in projects
  • Local installation of a Jira instance

This course filled in many, if not all of the gaps that I had in my Jira knowledge. I now know what is possible and I know how to achieve it, too. Ajay was an attentive and amiable person who always took the time to give examples of scenarios where a certain Jira configuration could have benefits. I very much enjoyed the course and Ajay's instruction... I will be a Jira Ninja before you know it!

Gary B., Public Health England

Registration for this course is now closed.
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