services quality
  • Webcast
  • Mar.12.2021

How can Jira Service Management improve the quality of your IT services?

Using a real-life based simulation of the management of an incident, we will show you the benefits of an integrated Atlassian ITSM solution.

  • Mar.12.2021
  • Reading time mins

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  • 30min

    Duration

  • English

    Language

  • Demo

    Type

About the session

The next generation of the popular Atlassian ITSM solution has arrived with the recent release of Jira Service Management. This launch underlines Atlassian’s continued commitment to invest heavily in ITSM. But have you considered the benefits and opportunities this new ITSM platform could bring to your company?

What you will learn:

  • changes and benefits expected with Jira Service Management
  • Jira Service Management Cloud capabilities
  • what’s ahead for Jira Service Management in 2021
  • how to make the transition from Jira Service Desk Server

About the speaker

Romain Pisani, Pre-Sales Manager at Valiantys

Romain has been working with Valiantys for more than 4 years. As Pre-sales manager, he assists the customer in refining their requirements and identifies, within the Atlassian ecosystem, the solution best suits their needs. A strong believer in continuous improvement, he is partial to well-optimized processes and believes that team collaboration the key to high-velocity organizations

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