About the session
Olive Communications chose Jira Service Management and Elements apps to provide quality support to over 150,000 global cloud communication users. The result has been a massive reduction in manual processes, with increased visibility and complete transparency for their ITSM processes. Take a look under the hood to learn how they did it.
About the speaker
Julie d’Antin – Head of Marketing, Elements
Head of Marketing at Elements by day. Short stories, avid reader, hiker and wine-lover by night. Julie started her career in marketing using Jira and Confluence, and has been hooked on the tools ever since.