valiantys-logo
Back

Jira Service Desk

Modern, flexible, affordable, collaborative, powerful ITSM, natively integrated with Jira for end-to-end DevOps process integration.

Jira Service Desk

Jira Service Desk features

Deliver efficient IT services fast and effortlessly

Jira Service Desk provides ITIL-compliant IT service and support at a fraction of the cost and complexity of legacy ITSM solutions. Start quicky, deliver value fast, and improve continuously for new services and customers.

Jira Service Desk Functions
  • Deliver: Exceptional IT service that will delight your users and increase your agent's efficiency.
  • Self-serve: Connect workflows to your knowledge base to handle more pass-through tickets and use your team's skills for serious issues.
  • Connect: Interconnect your teams together on a single platform and get rid of organizational silos.
  • Manage: Requests, Incidents, Problems, Changes, Assets. Jira Service Desk does it all, on a unified platform.
  • Adapt: Use out-of-the-box ITIL best practices and adapt them to the way you want your teams to work.
  • Integrate: Leverage Jira Service Desk's deep integration with Jira Software, Confluence, Opsgenie and Statuspage to fill the gap between Dev and Ops.

Why choose Valiantys

100% focused on Atlassian and your success

  • icon-speed.png

    Industry Solutions, Templates, and Accelerators

    Our broad library of pre-packaged and ready-to-use solutions will help accelerate the time-to-value of your Jira Service Desk solution.

  • icon-world.png

    Global reach

    With a staff of 200+ all over the world, we have the bandwidth to support your most ambitious and complex projects.

  • icon-dialog_happy.png

    End to end customer care

    After go-live, hypercare and Managed Services ensure optimal tool adoption, ROI, and user satisfaction.

  • icon-atlassian.png

    Ask Atlassian

    They awarded us Partner Of The Year 6 times, including Service Partner Of The Year in 2019

With Jira Service Desk, the average response time has decreased by 66% and time to resolution has decreased by 57%

Yale School of Management

Cutted Triangle

Subscribe to Valiantys Newsletter

Registered request ! Subscribing... This is not an email An error occured

In accordance with our privacy policy, we are committed to respecting your personal data.

Contact us

Our Atlassian certified consultants will be happy to answer you.

Join us

We're building the next dream team - Are you in?

Follow us

We use cookies for the operation of our website. This is to improve its use, to personalize your experience, and to compile visitor statistics. By continuing to use this site, you consent to this policy. You can manage the settings and choose whether or not to accept certain cookies whilst browsing. For more information, see our privacy policy. Our privacy policy

Privacy settings

In order to facilitate your navigation and to provide you with the best possible service, we use cookies to improve the site to the needs of our visitors, particularly according to the number of visitors. For more information, please read our privacy policy. Our privacy policy

Recaptcha

Google reCAPTCHA is a system designed to distinguish humans from computers, so that bots are unable to maliciously fill out forms on behalf of a human being.

Analytics

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.