ServiceNow vs Jira Service Management
  • Whitepaper
  • Aug.27.2020

ITSM: Why migrate from ServiceNow to Jira Service Management

The benefits of Jira Service Management outweigh those of ServiceNow, discover for yourself by reading this independent study

  • Aug.27.2020

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Reasons to move away from ServiceNow

ITSM has transformed over the last decade; ITSM teams are looking for a solution that is modern yet simple, providing flexibility, automation, knowledge sharing – all elements necessary for an enterprises’ DevOps transformation journey. When it comes to a service desk that is open, scalable and affordable, Jira Service Management is the leader.


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Enterprise Strategy Group

The ESG is an IT analyst, research, validation, and strategy firm that provides market intelligence and actionable insight to the global IT community. The ESG was founded in 1999 with headquarters in Milford, MA and an analyst and client relations presence in Silicon Valley, CA.


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