ITIL-ready Service Management Solutions
Jira Service Management is the modern, affordable, collaborative and powerful IT Service Management tool today. Whatever the size of your agents’ team, your number of users, and the legacy systems you have in place, Jira Service Management is the best foundation for your new ITSM strategy.
But a good IT Service Management solution is a bundle of software and services. The software needs to be customized and implemented. Discover our ITSM Accelerator, a pre-packaged solution with the right feature set and the services to facilitate the implementation and unleash the full potential of the Atlassian ITSM.
Why enterprise teams move to Atlassian's Jira Service Management for ITSM
Cost-effective IT Service Management tool
Flexible, easy to customize workflows
Easy deployment
Compelling SLA features
Native integrations with Jira and the other Atlassian software
Simple and intuitive user interface
The visibility you need across the DevOps lifecycle
Infrastructure that fits your exact requirements
Choose the ITSM Accelerator you need
Essential | Professional | Advanced | |
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Ideal for | Small IT teams of multitasking agents who kickstart with ITIL and want to structure easily their processes and services with a maximum value for minimum investment thanks to a turnkey solution. | Growing IT teams of companies where IT is partly critical to the operations, that have already defined ITIL processes but look for a way to structure and standardize them, measure productivity and efficiency. | Geographically technology dispersed teams of companies where IT is a very critical component to business delivery, that look for resilient and scalable systems, “Shift Left” opportunities and better collaboration between enterprise governance, service teams, software development, and technology operations. |
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The best of the Atlassian suite and apps in one solution





About Valiantys
Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools, we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years, we have helped in excess of 5,000 customers to achieve their desired business outcomes at a reduced time to value, through improved team collaboration.
