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Jira Service Management Fundamentals

In this free 1-hour webinar, Expium’s Atlassian Certified Experts provide an overview of Atlassian’s high velocity ITSM solution, Jira Service Management.

  • Feb.15.2024

The webinar will cover customer portals and connecting service agents to Dev & IT Ops teams within the highly collaborative Atlassian tools.

Outline:

  • Intro to JSM, Help Center walkthrough
  • Submit tickets as a customer
  • Work tickets as an agent
  • Manage the project as a project admin

Location

Online

Event organizers

Registration closed

Registration for this event is now closed. Please visit our event resources to see what other events are coming up.

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Preparing for FY25 Data Center Pricing Changes: What You Need to Know

Starting February 11, 2025, Atlassian will be updating Data Center pricing and user tiers for Jira Software, Confluence, and Jira Service Management. Learn more about the impacts for your organization and how to prepare with Valiantys.