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Jira in action – User training

Getting the basics under your belt is the first step to achieving total Jira domination.

Our Atlassian experts will get you up to speed on the Jira fundamentals you’re likely to use in your day-to-day work, as well as current best practices.

Get to grips with creating, prioritizing, assigning and tracking issues and projects, as well as reporting. Our hands-on demonstrations also cover managing filters and configuring your Jira dashboard to make your instance work for you.



1 day


Available formats

Public of private class, online or on-site


Course code



Attendee profile

Newcomers to Jira, or existing users looking to expand their skills and optimize how they use their tool.



None required.



  • Understand Jira fundamentals and concepts
  • Prepare for Jira administration training


Course outline


  • Domains
  • Jira licenses and distribution
  • The Atlassian community

Key concepts in Jira

  • Issues
  • Projects
  • Workflows
  • Security features


  • Project creation
  • Components and versions
  • Project roles


  • Creating, editing and deleting issues
  • Issue tracking
  • Sub-tasks
  • Available actions

Search and filters

  • Quick searches
  • Advanced searches
  • Filter management

Agile management

  • Some reminders on Agile
  • Managing Agile boards and kanban boards in Jira
  • Agile reports

User interface customisation

  • Dashboard configuration in Jira
  • Managing your profile


  • Standard reporting
  • PowerReport


Course review

“The trainer was knowledgeable and able to answer our specific questions. The session has given us lots of ideas of how to better integrate Jira into our daily activities.”

Deborah S. – Wall Street Systems



Learn more about our training courses

Our trainers
Meet our expert trainers

Twisting Jira Service Desk for our training quizzes

Read this blog

Ways to learn


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