About the session
The next generation of the popular Atlassian ITSM solution has arrived with the recent release of Jira Service Management. This launch underlines Atlassian’s continued commitment to invest heavily in ITSM. But have you considered the benefits and opportunities this new ITSM platform could bring to your company? Do you know how to include Jira Service Management in your Atlassian plan?
What you will learn:
- changes and benefits expected with Jira Service Management
- Jira Service Management Cloud capabilities
- what’s ahead for Jira Service Management in 2021
- how to make the transition from Jira Service Desk Server
There will be a Q&A at the end, so you’ll leave with a complete understanding of the solution and you’ll be able to seek advices for you own configuration.
About the speaker
Romain Pisani, Pre-Sales Manager at Valiantys
Romain has been working with Valiantys for more than 4 years. As Pre-sales manager, he assists the customer in refining their requirements and identifies, within the Atlassian ecosystem, the solution best suits their needs. A strong believer in continuous improvement, he is partial to well-optimized processes and believes that team collaboration the key to high-velocity organizations.