JIRA: NOW A CENTRAL TOOL
Jira had been used by Orange Business Service’s development teams for bug tracking since 2007. Following a company merger, Orange Applications for Business was formed in 2014. The newly unified teams were not using the same tools, so a decision had to be made as to which tool would be used moving forwards.
After an evaluation process, Jira was chosen in preference to Bugzilla and Mantis because more people were in favour of it. Today, Atlassian’s software has become the benchmark for 1,800 employees.
”We are implementing an industrialisation process for the whole development area,” explains Xavier Michel, Technical Director, Orange Applications for Business.
Formed a few years ago, the technical department of Orange Applications for Business aims at industrialising the development process, working over 400 projects a year. It also works to employ Jira across the board, not only for bug tracking but also for monitoring development. It is used by teams of all levels, and is often customized to suit individual team needs.
Orange Applications for Business turned to Valiantys to support it through an operational turning point. After years of feedback enabling Jira to be adapted to the needs of each team, the business wanted to review the way it used Jira based on the actual possibilities offered by the tool, rather than the specific use made of it by each team.
The technical department relied on the product expertize and experience of Valiantys consultants to harmonize working methods and pass them on to its teams.