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Official Atlassian training – Jira essentials

Learn how JIRA is organized and gain hands-on experience performing the most common JIRA tasks.

Working through real-life scenarios using a preconfigured instance of JIRA, you'll log in as users with various job roles and JIRA roles to gain an understanding of who performs which tasks and why.

After attending this course, you'll be up-to-date with the basics of managing and tracking team issues and projects, and feel confident with your command of JIRA's most common features.

This course is an official Atlassian course. It is the same course offered by Atlassian and listed on the Atlassian University website.

⚠️ Please note that while course materials are in English, sessions can also be delivered in French.


3.5 hours

Available formats

Public or private class, live online or on-site

Course code


Attendees profile

This course is designed for people who are interested in discovering Jira. You might be a novice or new Jira user, a product manager, project administrator, Jira application admin or system admin.

Jira experience or other issue tracking system experience is not required.


None required.


  • Create a Jira issue and progress it through the workflow
  • Monitor the issue status as it flows through the workflow using search
  • Describe how issues are categorized in Jira
  • Save a search to simplify status requests
  • Modify existing issues, changing priority and assignees
  • Update multiple issues in one operation to align with changing business requirements
  • Use versions to coordinate a product release
  • Communicate progress of project tasks using the Jira dashboard

Course outline

  • What is Jira?
  • Jira roles
  • Navigating Jira
  • Issues hierarchy
  • Managing issues
  • Workflow concepts
  • Version management
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