Moving from ServiceNow to
Jira Service Management (JSM):
A Smarter Choice
The enterprise service management (ESM) landscape is evolving rapidly, prompting organizations to re-evaluate their ITSM tools in favor of more agile, cost-effective, and development-friendly solutions. Jira Service Management (JSM) is at the forefront of this transformation, offering a seamless, connected, and cost-effective alternative to ServiceNow.
With Atlassian’s robust ecosystem, strong DevOps integrations, and enterprise-ready approach, JSM not only accelerates implementation and reduces costs but also extends service management capabilities across the enterprise—connecting IT, HR, facilities, and more on a single, unified platform.
Industry-Proven Results
“NextEra Energy Implemented Jira Service Management quicker than months of ServiceNow. Now, fewer than 3 SMEs manage their entire platform.”
Forrester Research: Market Trends Favour JSM
Enterprise Service Management is Becoming a Two-Horse Race
Excerpt from Forrester’s
latest research (2024)
“The Enterprise Service Management market is becoming bipolar, with customers increasingly choosing between Jira Service Management and ServiceNow. Jira Service Management has rapidly matured, now rivaling ServiceNow in capabilities and significantly outperforming it in ease of use, connectivity with development teams, and faster implementation timelines.”
Forrester Research: Enterprise Service Management Market Trends, 2024
Your Migration Journey Made Easy
We know that migration might feel overwhelming. That’s why we offer tailored support and structured solutions to simplify your journey.
How We Simplify Your Move:
Jumpstart Packages
Structured plans for smooth migrations.
Migration Funding
Special offers from Atlassian to reduce cost.
Best Practice Guidance
Proven methodologies to minimize risk.
Data Migration Support
Automated tools to ensure data integrity.
Success Stories: Real-World Impact
Case Study
Global Financial Enterprise
- Migrated from ServiceNow to JSM in 6 months.
- Reduced annual ITSM costs by 40%.
- Improved SLA compliance with real-time DevOps integration.
Case Study
Large-Scale Retail Chain
- Transitioned 500+ agents from ServiceNow.
- Implemented JSM in 4 weeks, reducing costs by 60%.
- Achieved higher customer satisfaction with faster resolution times.
ServiceNow to Jira Service Management (JSM) Migration
How to Get Started
Step 1
Evaluate Your Current Setup
Are you frustrated with high costs, complexity, or slow implementation with ServiceNow? Our team can analyze your current ITSM strategy and recommend a path forward.
Step 2
Experience JSM in Action
Sign up for a free demo to see how JSM can simplify your workflows and save costs.
Step 3
Begin Your Migration with Confidence
Leverage our Jumpstart Packages and expert consulting to transition smoothly, with no disruptions to business operations.
Ready to Start Your Migration Journey?
Schedule a free migration consultation!
Other Resources
Come and work with us
We are on a mission to improve teamwork through the best technology and work practices. We’re not just coworkers, we’re partners and collaborators who strive to unleash the potential of every individual to succeed. Together, we aim to:
- Challenge the status quo
- Design and explore new solutions
- Transform teamwork
- Learn from the best
- Use the latest technologies
