JIRA for action plan management - Valiantys

JIRA for action plan management

In Quality Management, action plans are associated to events or improvement requests in several domains: major products dysfunctions, security & environment, process audits, risks…

Valiantys recently helped a manufacturing company setup JIRA for action plan management.

Web based tool

Our customer has chosen the 8 DO method to manage his actions plans. They may involve people from any department of the company and from any location.

Thus they need a web tool, available anywhere, with a user-friendly interface for non-technical users who don’t use JIRA often.


These actions plans are divided into actions of several types, depending on the status of the master action plan.

Within JIRA users are guided throughout the workflow to create the relevant action type with a dynamic message.

If they make a mistake, a control mechanism on form submission ensure that the selected issue type is correct.

At the end of the plan, it cannot be closed until all actions have been closed themselves.

Role management

JIRA’s highly customizable permission scheme enables to fit the several roles identified in its organization:

  • Managers: members of the quality department who have full permissions on the process
  • Creators: people who have followed a Quality management training and allowed to create and lead action plans
  • Users: actions of an action plan can be assigned to anyone within the company. People can suggest actions but cannot create action plans.


Valiantys provided custom reports for the several roles of the organization based on the following indicators:

  • Graphical evolution of the number of action plans and actions created the last 12 months
  • Percentage of issues closed for each action plan
  • Pareto graphs on action plans sorted by cause origin
  • Running actions per site, department, user

The PowerReport plugin has been used to generate complex reports on which the corporate layout has been applied.


Cutted Triangle

Subscribe to the Valiantys Newsletter

Registered request ! Subscribing... This is not an email An error occured

In accordance with our privacy policy, we are committed to respecting your personal data.

Contact us

Our Atlassian certified consultants will be happy to answer you.

Join us

We're building the next dream team - Are you in?

Follow us

We use cookies for the operation of our website. This is to improve its use, to personalize your experience, and to compile visitor statistics. By continuing to use this site, you consent to this policy. You can manage the settings and choose whether or not to accept certain cookies whilst browsing. For more information, see our privacy policy. Our privacy policy

Privacy settings

In order to facilitate your navigation and to provide you with the best possible service, we use cookies to improve the site to the needs of our visitors, particularly according to the number of visitors. For more information, please read our privacy policy. Our privacy policy


Google reCAPTCHA is a system designed to distinguish humans from computers, so that bots are unable to maliciously fill out forms on behalf of a human being.


Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget. Registers a unique ID that is used to generate statistical data on how the visitor uses the website.


Targeting Cookies: Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertising on other sites. They are based on uniquely identifying your browser and internet device. You can turn off the use of cookies for targeted advertising here. When the button is green, targeted cookies are on. When the button is red, targeting cookies have been turned off.

Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.